Fulfillment Policy
At Project 369, we are committed to ensuring a seamless and satisfying experience for our customers. Below is our fulfillment policy for the Initiation Masterclass:
Digital Access
- Upon purchase, customers will receive immediate access to the Initiation Masterclass through our digital learning platform, Kajabi.
- A confirmation email containing login credentials and course access instructions will be sent to the email address provided during checkout. Please ensure the email address is entered correctly to avoid delays.
Physical Workbook Shipment
- Upon successful completion of the digital course, participants will be eligible to receive two workbooks designed to support continued learning and mastery.
- To qualify for workbook shipment, customers must complete all course modules within the course platform.
- Workbooks will be shipped to the address provided during the checkout process. Please ensure the address is accurate to avoid shipment delays.
Shipping Timeline
- Workbooks will be shipped within 7-10 business days of course completion verification.
- Shipping times may vary based on location and shipping carrier availability. Tracking information will be provided once the order is shipped.
Refund Policy
- Due to the digital nature of the course, all purchases of the Initiation Masterclass are non-refundable.
- In the rare event of technical difficulties or issues accessing the course, our support team will work diligently to resolve the issue.
Support
- If you encounter any issues with course access, completion, or workbook shipment, please contact our support team at help@369project.com.
- We aim to respond to inquiries within 24-48 hours.
Disclaimers
- Workbooks are only available to customers who successfully complete the Initiation Masterclass.
- Replacement workbooks will not be issued for incorrect shipping details provided by the customer.
Thank you for choosing the Initiation Masterclass. We are excited to support you on your journey.
To Your Infinite Potential,
Dave